We offer comprehensive consultation tailored specifically to your needs. Additionally, we handle the administrative implementation of your Atlassian tools. Whether it’s introducing the tools, optimizing your configuration or structures of Atlassian products, mapping your business processes, or individual goals – we accompany you with competence and experience.
ATLASSIAN SERVICES
Services For Digital Transformation
Whether you're looking for a project management tool or a new documentation system, we have just the right solution for you: Atlassian tools provide the perfect foundation for successful and efficient collaboration.
ATLASSIAN SERVICES
Atlassian und mehr
With apps from the Atlassian Marketplace, you can tailor your tools to fit your business needs perfectly. Whether it's time tracking, document management, or making your tools more visually appealing and better structured, we provide guidance on the right measures to achieve your goals.
Atlassian Consulting & Administration
Our comprehensive consultation and administration of Atlassian tools are tailored to your individual needs. We provide expertise from introduction to optimization, including adapting the configuration and structuring within tools like Jira Software. Maximize the performance of Jira and Confluence through precise adjustments and the creation of flexible structures.
We go beyond standard configurations and tailor your tools exactly to your requirements. In addition to general configuration, we support you in achieving individual goals, whether it’s increasing efficiency, optimizing teamwork using agile methods, or developing customized solutions. As your partner, we are competently by your side to ensure that Jira and Confluence contribute significantly to optimizing your business processes.
Our expertise is in:
- Access management and conception
- A-Z introduction of the tools
- Comprehensive administration of Jira tools and Confluence
- Configuration based on individual team and company workflows
- Mapping agile methods in Atlassian
Introducing Atlassian in your company?
We consult you when it comes to License purchasing and -management.
Atlassian products are suitable for:
Agile teams, software development teams, digital agencies, medium-sized businesses, publicly traded companies, startups
Areas of application:
Project management
Collaboration
Agility
Migration
Migrations in Jira and Confluence require not only technical expertise but also a deep understanding of operational processes and the specific requirements of your company, whether it’s project migrations or migrations of instances. We ensure that your existing data is seamlessly and without data loss transferred to the new environment.
We offer professional services for Jira and Confluence migrations, both for Jira projects and Confluence Spaces, as well as for migrating multiple instances into a common platform. Our team guides you through the entire migration process and ensures that the transition is smooth and efficient. From initial planning to final implementation, we provide comprehensive consultation tailored to your individual needs.
Project Migrations:
A project migration may occur because companies and departments decide to introduce new workflows, issue types, configurations, etc., or because they want to reduce the number of projects. The reason may also be standardizing various existing configurations to a new norm. In migrating projects, it’s important to align the given configurations and structures and “move” the existing data (tickets, attachments, statuses).
Instance Migrations:
In an instance migration, multiple existing instances are migrated to a target instance. Here, we ensure the completeness of the project landscape and data in general and provide transparent project management for the migration.
Change management for a user-friendly transition to the new structures and projects is also part of the migration process: Users must experience a smooth transition to the new projects so that the work processes in a company do not come to a standstill, and efficient and continuous operation can be ensured.
We support with the following during the migration:
- Consultation on standardizing configurations
- Change management for users
- Migration of Jira projects or Confluence instances
Perform Migrations in Your Instances?
We advise you on your migrations, whether they involve cloud or data center instances.
Areas of application:
Project Migrations
Instance Migrations
Agile Set-ups
Establishing agile environments according to methods such as Scrum or SAFe. Through structured processes and optimized collaboration, we create digital workflows that promote flexibility and efficiency, enabling teams or the organization to work according to agile principles. Transform your work environment and map it in Jira and agile processes.
Whether it’s aligning your configuration according to SAFe or Scrum or creating an infrastructure for agile events (e.g., Sprint Planning, PI Planning, etc.) in your organization – With Jira or with the interaction between Jira and Confluence, we tailor your Atlassian infrastructure to your needs with the aim of implementing agile principles.
When setting up your projects according to agile principlse, it’s important to work with the right issue types, fields, workflows, and boards in Jira. This not only provides an adequate working environment for your teams but also enables reporting on the progress of your tasks.
Confluence and Jira can be interactively used, for example, to maintain an overview of all planning teams during planning days such as during a PI Planning, and also to capture product documentation and meeting minutes.
We support with:
- Best practices for an agile work environment
- Agile setups both at the team and scaled at the organizational level
- Change management: We train team members on the new, optimized way of working
Introducing Atlassian in your company?
We consult you when it comes to License purchasing and -management.
Atlassian products are suitable for:
Agile teams, software development teams, digital agencies, medium-sized businesses, publicly traded companies, startups
Areas of application:
Project management
Collaboration
Agility
Process Digitalization
Atlassian programs provide effective solutions for process digitalization and automation. Jira enables dynamic and flexible management of projects and tasks according to optimized workflows, while Confluence facilitates seamless collaboration and documentation. We map your tasks and business processes optimized according to your requirements.
As your solution for process digitalization and automation, we choose the flexible Atlassian tools Jira and Confluence. Jira provides a dynamic and flexible platform for managing projects and tasks. By adapting to optimized workflows, it enables efficient implementation of business processes. The approach is to understand your individual requirements and customize the functionalities of Jira accordingly to create a tailored solution for managing your tasks and projects.
Confluence complements this dynamic environment by providing a seamless platform for collaboration and documentation. This creates a transparent and well-structured environment that promotes effective communication and information exchange within the team. Our goal is not only to map your work processes but also to optimize them by ensuring that the Atlassian tools seamlessly integrate with each other.
We understand that every company has unique requirements and processes. Therefore, we work closely with you to ensure that your Atlassian tools are optimally tailored to your needs. This includes defining and adapting workflows, integrating custom fields, and implementing automations to optimize your processes and increase efficiency.
By using our solution, your company benefits from improved productivity, reduced error rates, and increased agility.
Your benefits:
- Adaptation of Jira workflows according to respective work processes
- Incorporation of internal data protection and IT security measures when setting up your workflows
- Optimal automation of intermediate steps in Jira based on user behaviour
Introducing Atlassian in your company?
We consult you when it comes to License purchasing and -management.
Atlassian products are suitable for:
Agile teams, software development teams, digital agencies, medium-sized businesses, publicly traded companies, startups
Areas of application:
Project management
Collaboration
Agility and DevOps
IT Service Management
With Jira Service Management, we build customized IT service management systems. This innovative solution enables efficient and transparent ticketing systems by being tailored to your needs. Our goal is to optimize service processes and ensure seamless and optimized management of service requests, supported by appropriate automations.
Create tailored ITSM systems with Jira Service Management. This allows us to provide not only efficient but also transparent IT services that are precisely tailored to your specific requirements. The primary goal is to optimize your IT service processes and ensure a smooth flow of service requests.
By using Jira Service Management, we go beyond mere implementation. We create customized solutions that not only meet current needs but are also flexible enough to adapt to the constantly changing requirements of your business. Additionally, we aim to create a general structure in your ticketing systems such that your ticket handlers are assigned tasks from their respective areas of responsibility, whether it’s IT services, vacation requests, orders, support inquiries, etc.
Through this strategic implementation, our aim is not only to increase the efficiency of your IT service processes but also to strengthen the agility and adaptability of your organization. Ultimately, with our customized solutions, we want to ensure that you not only stay up-to-date with technology but also derive sustainable value from your IT service management investments.
Our services summarized:
- Customized systems
- Implementation of efficient ticketing systems
- Optimization of service processes
Introducing Atlassian in your company?
We consult you when it comes to License purchasing and -management.
Atlassian products are suitable for:
Agile teams, software development teams, digital agencies, medium-sized businesses, publicly traded companies, startups
Areas of application:
Project management
Collaboration
Agility and DevOps
Support
We provide comprehensive Atlassian support, specializing in incident management at the 2nd and 3rd levels. The administration team is ready to ensure reliable and efficient support for daily incidents in your Atlassian environment. With our expertise, we ensure that technical incidents are effectively resolved to ensure smooth operation of your Atlassian platform.
Our extensive Atlassian support includes specialized incident management at the 2nd and 3rd levels. A team of experts is available to provide continuous and efficient support for all issues related to Atlassian products, leveraging deep knowledge and experience.
At the 2nd level of incident management, our goal is to promptly identify and provide precise solutions to issues at the project administration level, ensuring rapid restoration of your Atlassian environment. Minimizing downtime and ensuring smooth operation are paramount.
On the 3rd level of our support, we take it a step further by addressing complex technical issues at the global administration level. Our aim is not only to offer short-term solutions but to develop long-term strategies to ensure the stability and performance of your Atlassian system. We understand that every company has unique requirements, and we tailor our support individually to ensure that your specific needs are met.
In Atlassian support, we not only provide technical assistance but also offer proactive advice based on insights from technical support to detect and prevent potential problems early by optimizing systems sustainably. With a support service, our goal is not only to react to current challenges but also to contribute to the long-term success and performance of your Atlassian systems through configuration adjustments.
Your benefits:
- Comprehensive Atlassian support
- Efficient incident resolution
- Optimization of the Jira Service Management environment
- for optimized technical support
Introducing Atlassian in your company?
We consult you when it comes to License purchasing and -management.
Atlassian products are suitable for:
Agile teams, software development teams, digital agencies, medium-sized businesses, publicly traded companies, startups
Areas of application:
Project management
Collaboration
Agility and DevOps
THIS IS HOW WE DO IT!
Our Process of transforming your organization
Based on the analysis, we will together define the challenging status quo.
We will prioritize your: Must have - Should have - Could have & Won't have tasks. This is a good point to set the Quo vadis.
More about Atlassian Products.
FLUID WORK
Digitalization goes hand in hand with Automation and Fluid Work
Starting with digitalization of your offline processes and systems, we automate your digital processes and systems to be more effective. Be fluid in your work!
Want to start immediately?
I am here for you. Let’s schedule a small call to get in touch. We will help you to digitalize your organization.